BT Contact Number: 0800 800 150

Contact BT customer services free of charge by calling their UK freephone number 0800 800 150 for technical support with your broadband connection, for landline installation and to make a complaint.

BT is officially the largest provider of broadband and landline telecommunications in the UK, which stems from its former status as a public service provider as well as their competitive pricing. You can call their customer care contact number 0800 800 150 for free to sign up to one of their packages, which include an increasingly popular television streaming service with sports channels. Similarly if you wish to upgrade to a faster WiFi connection with greater download speeds you can phone this number to update your contract. Moreover if you have requested an engineer call-out you can call their friendly staff to rearrange your appointment if your original time is no longer convenient. You should also phone this number from a mobile device if you are unable to make calls from your BT landline or if there is a problem with your email account.


BT Broadband support – 0800 111 4567

Call BT for free by dialling their freephone contact number 0800 111 4567 for technical support with your home broadband connection, for example you should phone this helpline if your Home Hub is not connecting to the internet. Similarly if you are unable to stream BT Sport to your TV or laptop you should call this number to identify the problem. If you have forgotten vital account details which enable you to log in, such as your username or password, then you should call this customer care help-desk to have these reset.


BT customer service numbers

Department Telephone contact number
BT customer services 0800 800 150
Broadband and email enquiries 0800 111 4567
Landline technical support 0800 800 511
Billing support 0800 433 311
Join BT 0800 100 400
Cancel your BT subscription 0800 783 1401
SmartTalk support 0800 011 3845
BT ID accounts 0800 707 6310
Cloud troubleshooting 0800 500 3114
BT head office 0207 356 5000


Write to BT

You may also send general enquiries to BT in writing by sending your letters in the post to their correspondence centre in Durham directly by using this postal address:

BT Correspondence Centre,
Providence Row,
DH98 1BT,
United Kingdom.